With lockdown restrictions on online deliveries being easing this month, online grocers like BigBasket are back to operating like usual. You can now easily find a time slot to place orders. The BigBasket has been quite intuitive and easy to use. But, the company aims to further simplify the shopping experience by adding a voice assistant into the mix. BigBasket Mobile App adds voice assistant to ease your shopping experience.
Like several other apps, BigBasket allowed you to search for items using voice input before as well. It used Google Voice Typing for the same but its placement wasn’t too prominent. You will have a new microphone labeling icon ‘Talk’ floating at the bottom right. Tapping this mic icon introduces you to a voice assistant that lets you search for items in a jiffy.
You have voice feedback, with the assistant saying out loud – ‘searching for Maggi’ when you search for the same. You can also ask the voice assistant to take you to the checkout page, where you can review your basket before completing the order.
BigBasket adds a voice assistant to its mobile app in partnership with Slang Labs, which is an Indian startup working to augmented existing app experience with voice interactions. It was a part of the first batch of Google’s Launchpad Accelerator India back in mid-2018. The voice assistant experience in currently available in 5 languages, including English, Hindi, Tamil, Kannada, and Malayalam. I’ve tried out the feature in English and Hindi. And well, the voice to text translation is pretty snappy and you will see the item you’re looking for on your screen right away. The search has been accurate 9 out of 10 times for me. There’s a major thing from the experience though.