This isn’t the first time for Xiaomi but the best budget smartphone of 2017 called Xiaomi Redmi Note 4 blasts in a shop while inserting SIM card into it. The variant which exploded packs 3GB of RAM along with 32GB of internal storage.
The great news is, no one is injured in this explosion. However, this is a serious issue and company should have to take it seriously. Redmi Note 4 Blasts just when the shopkeeper started inserting SIM card into it, everyone just get shocked for a moment which you can clearly see in the video given below.
Xiaomi Redmi Note 4 Blasts in Shop [Video is Here]
Redmi Note 4 Explosion Cause?
The incident took place on 17th July 2017 and the device was later submitted to the Mi service center but unfortunately there’s no response yet from their side.
The user has also filed FIR against the company stating this incident in Bellandur Police Station in Bengaluru, below is the copy of FIR.
As mentioned earlier, this isn’t the first time such incident is happened. Recently, Xiaomi’s Mi 4i is exploded in Noida, Uttar Pradesh when a user named Ajay Raj Negi was using the phone sitting in his office.
Think, if the phone was in hand.
We have used the Redmi Note 4 and we faces so such issues with this phone, you can read our Redmi Note 4 Review here.
So, what do guys think about it? Should we go for a phone with ample specifications on a budget or a phone which claims no such explosion at bit higher price?
Update: The Video Was Fake
Official Statement We Received By Xiaomi:
At Xiaomi, customer safety is of utmost importance to us.
Recently, a video has been shared across a few news publications claiming that a Redmi Note 4 unit experienced an explosive scenario. We would like to state that this video has no relation to the concerned Redmi Note 4.
After an internal investigation, we found that the only recent incident of a burnt Redmi Note 4 stemmed from a Bangalore based customer – Arjun. He had purchased a Redmi Note 4 from a Poorvika store in Bangalore on 1st June 2017. His phone was damaged at his home on 17th July 2017, following which he took the phone to the aforementioned Poorvika store on the same day.
As soon as we were alerted to this incident, we took the device back. After a thorough technical investigation, we found out that the damage was caused due to a faulty third-party charger used by the customer. In addition, there were signs of physical damage on the phone as well.
Despite the customer-induced damage, we worked with the Poorvika store where the unit was bought, and replaced the customer’s damaged unit with a brand new Redmi Note 4 on Monday, 24th July 2017. We advise our customers to only use Xiaomi authorized chargers and accessories.
Regarding the video being circulated, we would like to clarify the following points:
(1) The video was attained from a random WhatsApp group, and has nothing to do with this recent Redmi Note 4 case.
(2) In fact, there is no evidence in the video to suggest that the device is a Redmi Note 4 or any other Xiaomi phone.
(3) The video is not from the aforementioned Poorvika store, or any other Poorvika store. On further investigation, we found that the CCTV video was from a retailer in Anamangad, Kerala. Xiaomi India only started selling devices at 3G and Fone 4 stores a few weeks ago in Kerala.
(4) The CCTV video was recorded on a different date, not 1st June (when Arjun bought the phone) or 17th July (when his phone got damaged).
(5) The customer in the video is not Arjun. He has confirmed to Xiaomi that the people in the video does not include or represent him or any of his relatives.
It is unfortunate that a member of the technology blogging fraternity used a video of an unrelated incident attained from a WhatsApp group, and merged it with the above-mentioned case involving Arjun, without doing any investigation. We find this behaviour very irresponsible and disturbing. We are currently evaluating legal action against this publication.
To all our Mi Fans, we would like to re-emphasize that safety is of utmost importance to us! All of our devices go through stringent quality tests to ensure that you get the best quality. We will once again encourage everyone to only use Xiaomi authorized chargers and accessories.