INTRO: OnePlus midrange phone, OnePlus Nord, is again within the news for software-related bugs. This time around, the issue is quite serious and something no one would expect from a phone. As per multiple user reports on OnePlus Forums (via Android Police), OnePlus Nord units are automatically getting reset.
Yes, you read that right. Several users have noticed that their Nord got factory reset with none warning while the device was in their pocket. Since users didn’t report such incidents when the phone was first launched, it’s safe to assume that a recent OxygenOS update resulted during this bug.
“Purchased OnePlus Nord 6 days back. It was in my pocket and suddenly I felt the phone warmed up so i checked phone and it had been factory rested (sic) itself and on choose language window,” wrote a OnePlus Nord owner on OnePlus Forums.
OnePlus is currently performing on a fix to deal with this issue. “We have already updated our Developer team together with your provided details for further investigation. Hence, requesting you to kindly stay tuned as we’ll keep you posted regarding the further updates,” wrote Dipjyoti Nath, staffer , OnePlus Forums.
This is not the primary time OnePlus Nord is receiving user complaints. Last month, several users reported Bluetooth connectivity issues with the handset. The company claims to possess addressed Bluetooth dropouts with the Oxygen OS 10.5.7 update this month.
Given the seriousness of the difficulty , we could expect OnePlus to repair the bug through an OTA update soon. Until that happens, if you own a OnePlus Nord, we might recommend backing up your data regularly in order that you don’t lose data just in case this happens on your phone.