WhatsApp Business users can now link their account with the company’s Facebook page to the account. Users can now directly sync relevant information. However, the feature is for both Android and iOS devices. The same is also available to Indian users of the app.
To recall, WhatsApp Business was launched in 2018 with the primary purpose. To bridge the communication gap between small businesses and their customers. The app was initially launched for Android devices and a year later, the app was available for iOS devices as well.
Whatsapp Business latest update
With the latest Facebook-link update, the app users will directly be able to sync details about their company from an existing Facebook page. The update will also allow businesses to run Facebook ads that click to WhatsApp.
How to link to Facebook
To link their Facebook page and sync details, users can simply go to Settings > Linked Accounts. With the latest update, users can also choose more than one category for their business by navigating to Settings > Business Profile. They need to head to Edit profile > Categories. WhatsApp Business users can search and choose labels that the customers will be able to see.
The report also adds that to use the features, users will need the latest versions of WhatsApp Business and Facebook. The Facebook-link feature was rolled out on the platform via the update version 2.20.67 (Android) and 2.20.51 (iOS), respectively.
In case the update is not available for your device just yet, you can download the latest versions of Facebook and WhatsApp Business (v2.20.67). This can be done through APK Mirror.
Recently, the app rolled out a feature that lets Android and iOS users use Dark Mode on the platform. To recall, the app was first launched in 2018 for Android devices. The app came to iOS devices in 2019.